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Privacy Policy

Privacy Policy

Effective Date: January 2025

Introduction

Book HSRP Online ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect personal information you provide directly, including:

  • Full name and contact details (email, phone, address)
  • Vehicle registration number and chassis/engine details
  • Payment information and transaction history
  • Correspondence and communication records

Automatic Information

We automatically collect:

  • IP address and device type
  • Browser type and operating system
  • Pages visited and time spent
  • Referral source and navigation patterns

2. How We Use Your Information

We use collected information to:

  • Process your HSRP booking requests
  • Facilitate secure payments
  • Provide customer support and service updates
  • Send order confirmations and tracking information
  • Improve website functionality and user experience
  • Comply with legal obligations

3. Information Sharing

We share your information only with:

  • Authorized HSRP vendors and service centers (to process your booking)
  • Payment processors (to facilitate transactions)
  • Legal authorities (when required by law)

We do NOT sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. However, no transmission over the internet is completely secure. Use our platform at your own risk.

5. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications

Contact us at care@hsrpoemplate.com to exercise these rights.

6. Cookies and Tracking

Our website uses cookies to enhance user experience. You can disable cookies in your browser settings, though this may limit website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

8. Contact Us

For privacy concerns or questions, contact us at:

Email: care@hsrpoemplate.com

Address: [Office Address - Set in Settings]